IVIg Therapy That Feels Like Partnership, Not Just Prescriptions
When you need monthly immunoglobulin infusions for years, you need pharmacists who remember your story, not just your prescription number.
ACHC Accredited
More Than Just Infusion Management
If you're receiving IVIg therapy, you already know it's not simple. The infusion process requires careful monitoring. Side effects can be unpredictable. Insurance authorizations expire and need constant management. Your treatment schedule has to work around your life, not the other way around.
And most importantly, this isn't a two-week course of antibiotics. This is your life, month after month, often for years.
That's why IVIg patients need something different: a pharmacy that knows you, anticipates your needs, and provides unwavering consistency.
That's what we provide.
Specialized Support for Your Condition
We provide IVIg therapy for a wide range of conditions, including:
Immunodeficiency Disorders
- Primary Immunodeficiency Disease (PIDD)
- Common Variable Immunodeficiency (CVID)
- Hypogammaglobulinemia
Neurological Conditions
- Chronic Inflammatory Demyelinating Polyneuropathy (CIDP)
- Myasthenia Gravis
- Multifocal Motor Neuropathy (MMN)
- Guillain-Barré Syndrome
- Multiple Sclerosis (MS)
Autoimmune & Inflammatory Conditions
- Dermatomyositis
- Polymyositis
- Kawasaki Disease
- Other antibody-mediated conditions
And Many Others
IVIg has been shown to be effective in treating numerous disease states and diagnoses. This list is not all-inclusive. If your doctor has prescribed IVIg therapy, we can support you.
Our pharmacists understand the nuances of IVIg therapy across all these conditions. Your diagnosis matters. The infusion protocols, side effect profiles, and insurance requirements differ significantly. We tailor our support to your specific needs.
Consistency You Can Count On
Pharmacists Who Know Your Case
You won't talk to a different person every time you call. Our pharmacists know:
- Your infusion history and patterns
- Which brands work best for you
- Your side effect triggers
- Your doctor's preferences
- Your insurance quirks
Proactive Scheduling & Supply Management
We manage the details so you don't have to:
- Infusions scheduled consistently around YOUR life
- Supplies delivered before you run out
- Insurance reauthorizations handled weeks in advance
- Doctor communication about dose adjustments
- Backup plans when suppliers have shortages
24/7 Support for IVIg-Specific Questions
Our pharmacists and nurses answer questions like:
- "I'm getting a headache during my infusion. What should I do?"
- "Can I pre-medicate if I'm feeling anxious about side effects?"
- "My insurance changed. Will this disrupt my schedule?"
These aren't questions for a general call center. These need pharmacists who understand IVIg.
Brand Continuity When It Matters
We know that some patients do better on specific IVIg brands. When possible, we maintain brand consistency and communicate proactively when supply issues force substitutions.
What to Expect
First Contact
Our team calls you after receiving your prescription. We discuss:
- Your diagnosis and treatment plan
- Insurance verification and authorization timeline
- Delivery scheduling and supply needs
- Side effect management strategies
- Home vs. ambulatory infusion preferences
Providers can fax orders to: 386-677-0739
First Infusion
- Complete supply delivery 24-48 hours before scheduled infusion
- Our pharmacist available by phone during your first infusion
- If you're using our nursing service or infusion suite, we provide hands-on support
- If you're self-administering or using your own nurse, we're a phone call away
Monthly Rhythm
- Consistent scheduling that becomes routine
- Proactive communication about any changes
- The same pharmacists managing your care month after month
When Things Change
- Dose adjustments coordinated with your doctor
- Insurance changes navigated seamlessly
- Side effects addressed immediately
- Life schedule changes accommodated
Choose the Setting That Works for You
Home Infusion
Perfect if you prefer:
- Complete privacy and comfort
- Flexible scheduling around your routine
- Familiar surroundings during treatment
- Self-administration (if appropriate) or nursing support at home
We provide:
- All supplies delivered to your door
- 24/7 pharmacist and nurse support during infusions
- Nursing services if covered by insurance (or coordinate with your chosen agency)
- Complete teaching for self-administration if appropriate
Ambulatory Infusion Suite
Perfect if you prefer:
- Professional monitoring during infusion
- Getting out of the house for treatment
- A comfortable, calm environment designed for infusions
- Immediate professional support if needed
Our suite offers:
- Private, comfortable recliners
- Professional nursing staff on-site
- All supplies and medications prepared
- Flexible scheduling
We Fight the Paperwork Battle
Insurance Authorization
We take on the complexity so you don't have to:
- Initial prior authorizations (we know the requirements for every major payer)
- Ongoing reauthorizations every 6-12 months
- Appeals when necessary
- Pharmacy benefit vs. medical benefit navigation
Financial Assistance
We connect you with every resource available:
- Manufacturer co-pay assistance program enrollment
- Foundation grant applications when eligible
- Payment plan options
- Proactive communication about out-of-pocket costs
Your Part
Honestly? Just focus on your health. We'll handle the administrative chaos.
If there's a problem, we'll let you know early and work with you on solutions.
What Patients Tell Us
I was so anxious about starting IVIg. The pharmacist talked me through everything and called during my first infusion just to check in. That made all the difference.
My previous pharmacy kept having "supply issues" that delayed my infusions. I've been with Holly Hill for two years and haven't missed a single scheduled dose.
When my insurance denied reauthorization, I didn't even know about it until they called to tell me they'd already filed the appeal and it was approved. That's the kind of support you need.
The consistency is what matters. Same pharmacists, same schedule, same quality. After years of this, that predictability is everything.
Ready to Experience Consistent IVIg Support?
Starting New IVIg Therapy
If your doctor has prescribed IVIg and you're choosing your pharmacy:
We'll discuss your diagnosis, answer questions, verify insurance, and get you scheduled quickly.
Providers can fax orders to: 386-677-0739
Transferring From Another Pharmacy
Frustrated with inconsistent service? Ready for pharmacists who actually know your case?
We make transitions seamless:
- Zero gap in treatment. We coordinate timing perfectly
- We handle all the transfer paperwork
- Insurance stays continuous
- Your schedule doesn't skip a beat
Let's talk about what hasn't been working and how we can do better.